FAQ

Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Most orders ship within 1-2 business days. Standard shipping typically takes 3-5 business days.

Do you offer free shipping?
Yes! We offer free shipping on orders over a certain amount. Check our current promotions for details.

Can I track my order?
Absolutely! Once your order ships, you'll receive a tracking number via email.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of purchase. Items must be unused and in original packaging.

How do I start a return?
Contact us at our store email and we'll guide you through the process.

Products

Do you offer custom or personalized products?
Yes! Check out our "Make it Personal" collection for customizable gear.

How do I choose the right pickleball paddle?
Our team is happy to help! Contact us and we'll recommend the best paddle for your skill level and playing style.

Contact Us

How can I reach ACE Pro Shop?
You can contact us through our website's contact form or visit us in store. We're always happy to help!